60.02 error code for Laserjet Pro 500 color MFP M570dw
I just connected my printer to my computer. When i power up the printer an error code 60.02 Error displays on the printer. I followed the directions to turn the device off and turn back on again. I also made sure the printer is connected directly to the wall socket. The error keeps showing back up. I retried the fix several times with no resolution.
60.02 Error is lift error in the paper tray.
Perform the following:
(1) Use the tray x paper surface sensor (PS4) test in the paper cassette tray manually make sure the sensor is functioning properly.
(2) Open and Tray X and listen to the back of the device for sound the lift motor (M9) is functioning.
(3) Replace the Tray x paper cassette tray
(4) Replace the Tray x lift motor r.
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