HP LaserJet Enterprise 600 M601, M602, M603 - 13.A2, 13.A3 tray 2, tray 3 paper jam


13.A2, 13.A3 tray 2, tray 3 paper jam
Use the following procedure to clear jams in Tray 2 or Tray 3. When a jam occurs, the control panel might display a message and an animation that assists in clearing the jam.

13.A2.XX Jam in tray 2

13.A3.XX Jam in Tray 3

Slide the tray out of the product, lift it slightly, and remove any damaged paper from the tray.

1: Remove the tray


If the edge of the jammed paper is visible in the feed area, slowly pull the paper down and out of the product. (Do not pull the paper straight out, or it will tear.) If the paper is not visible, look in the next tray or in the top-cover area.

2: Remove jammed paper


Make sure that the paper is flat in the tray at all four corners and below the maximum-height indicators.

3: Correct paper loading


Slide the tray into the product.

4: Reinstall the tray