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HP Laserjet printer repair

 

 

HP Laserjet M630 MFP Printer resets

Restore HP (Hewlett Packard) set defaults
1. Starting at the Home screen on the printer control display panel, scroll to and depress the Administration key.
2. Open up the appropriate menus:
● General Settings
● Restore HP (Hewlett Packard) Settings
3. A confirmation message suggests that performing the reset function may cause  loss of data. depress the Reset key to finalize the procedure.

NOTICE: The product restarts automatically after the reset operation completes.

Device cold reset
Cold reset utilizing the Pre-boot menu
1. Power on the printer.
2. The HP logo shows on the printer display panel. Once an underscore shows below the HP logo, depress the (HP) logo to open up the Pre-boot menu.
3. Use the downward arrow key to identify Administrator, and then depress the OK key.
4. Use the downward arrow key to identify Startup Options item, and then depress the OK key.
5. Use the downward arrow key to identify the Cold Reset item, and then depress the OK key.
6. Depress the Home key to identify Continue, and then depress the OK key.

NOTICE: The printer will initialize.

Format Disk and Partial Clean functions

Active and repository firmware locations

The firmware package consists of several parts. The main components is the Windows CE Operating System and the printer/device firmware files.

There are 2 locations/partitions on the hard disk drive where the firmware software are stored:
● The Active, where the operating system and firmware currently are executing.
● The Repository, the recovery location.

If the Active location is corrupted, or a Partial Clean was executed, the printer automatically replicates over the operating system as well as firmware files from the Repository destination and the device recovers.

If both the Active and Repository locations are corrupted, or a Format hard drive was executed, then both locations are missing and the error code 99.09.67 shows on the control panel. The end user must upload the firmware to the printer in order for it to work again.

WARNING: The Format Disk feature executes a disk initialization for the whole hard drive. The OS, firmware files, and third party data (among other data files) will be entirely lost. HP does not suggest this procedure.

Partial Clean
The Partial Clean choice removes all partitions and information on the hard drive, other than the firmware repository where a backup copy of the firmware file is saved. This allows the hard drive to be reformatted not having to install a firmware upgrade file to render the printer to a bootable condition.

Traits of a Partial Clean
● Customer-defined options, third-party software, firmware data files, and the OS are removed.
● Rebooting the printer fixes the firmware data files from the Repository location, but does not reinstall any customer-defined options.
● For past HP , a Hard Disk Initialization is similar to carrying out the Partial Clean function for this device.
WARNING: HP suggests backing-up printer configuration information prior to performing a Partial Clean to preserve customer-specified configurations (if necessary). See the Restore/Backup prcedure in the Device Maintenance menu.

Causes for carrying out Partial Clean

● The device continuously boots up in an error condition.

NOTE: Try removing the error state before performing a Partial Clean.

● The device will not react to directions from the control panel.
● Performing the Partial Clean function is convenient for troubleshooting hard disk issues.
● To reset the device by erasing all software and customer-defined setting.
● The printer default configurations are not working correctly.

Execute a Partial Clean
1. Power on the printer.
2. The HP logo shows on the device control display panel. Once a "1/8" with an underline shows beneath the HP logo, depress the logo to open up the Pre-boot menu.
3. Use the downward arrow key to high light the +3:Administrator item, and then depress the OK key.
4. Use the downward arrow key to high light Partial Clean and next touch the OK key.
5. Depress the OK key again.
6. Depress the Home key to identify Continue, and then depress the OK key.

NOTICE: The printer initializes.

Format Disk
The Format Disk option deletes the entire hard disk drive.

WARNING: After performing a Format Disk option, the laserjet is not boot-able.

Characteristics of a Format Disk
● End user defined configurations, third-party software, firmware files, and the OS are erased.
NOTE: Rebooting the printer does not reinstall the firmware data.
● Rebooting the product maintains the firmware data from the Repository area, but does not reinstall
any customer-defined configurations.
● After performing the Format Disk feature, the message 99.09.67 shows on the control  display panel.
● After performing the Format Disk feature, the device firmware must be reinstalled.
CAUTION: HP suggests not using the Format Disk feature except if an error occurs and the remedy in the printer service manual suggests this solution. After performing the Format Disk feature, the printer  is inoperable.

HP recommends backing-up product configuration information prior to performing a Format Disk customer defined configurations (if necessary). See the Backup/Restore procedure in the printer Maintenance menu.

Top reasons for executing Format Disk
● The printer continuously boots up in an error condition.

NOTICE: Try removing the error before performing a Format Disk.

● The printer cannot react to directions from the control display panel.
● performing the Format Disk feature is recommended for problem solving hard disk issues.
● To reset the printer by erasing all software and customer-defined configurations.

Execute a Format Disk

1. Power on the printer
2. The HP logo shows on the printer control display panel. When a "1/8" with an underline shows beneath the HP logo, depress the logo to open up the pre boot menu.
3. Use the downward arrow key to high light the +3:Administrator item, and then depress the OK key.
4. Use the downward arrow key to high light Format Disk, and then depress the OK key.
5. Depress the OK key once again.

NOTICE: Once the Format Disk procedure is finish, reload the printer firmware.
 

Any questions please contact Printer Repair Experts Customer Care Group

(888) 276-4666 Toll Free

www.Printer-Repair-Experts.net

     

HP Printer Repair

 

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