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HP Printer Service

 

 

Officejet Printer Support

Officejet Pro L7650
Control Button Not Working

 

 Google Reviews

 
Patrick Greer
5 reviews
***** (5 stars)

I needed a hp printer repair fixed in our offices earlier today. The HP Printer Repair 4250 was making a loud grinding noise. The technician knew exactly what was wrong and he fixed the printer within a ½ hour. He even replaced the pickup rollers at no extra charge. Wow! I never seen these printer repair guys give anything away for free. I was impressed with the prompt repair and very sensible pricing. The Best Printer Repair Around!!!!

Araxi Ortega
1 review
***** (5 stars)

I have an old HP printer service for my home office. I know it's old but the machine is a beast. Printer Repair Experts came out and fixed the old girl well within my budget. You are the best!!! Much appreciated!!
 
Mary Jolly
1 review
***** (5 stars)

Printer-Repair-Experts repaired 3 hp printers in our Santa Ana office and they only charged us one flat labor rate for all three printers and parts. Very reasonable. I will be using them for our other offices. Thank You!!!
 
 
Jane Pollock
6 reviews
***** (5 stars)

OMG! These guys know their HP printers! I had a service company come out ( I won't say their name. Don't want to embarrass them). But the printer continuesly jammed. The first guy charged me an arm and a leg, with no results. I called the Experts and they took the top cover off and did something and BAM! The printer wasn't jamming anymore. Oh man I was thinking about using my printer as an anchor for my boat. Printer Repair Experts the BOMB! You are Tops!
 
 
James Fiowler
2 reviews
***** (5stars)

Quick onsite Response and very reasonably priced. Had all parts needed to repair on the first visit. Thank you!!!

Yelp Reviews 

 

Lm L.
Pico Rivera, CA
***** (5 starts)  12/1/2014

I needed help with my older than dirt HP 4M+.  I called Printer Repair Experts and was biting my nails because he was the third vendor I'd called.  He would have been my last.  All other's offered to come out for $75, or have me drop it off to trouble shoot at a cost but could not guarantee anything because of age of the printer. I was willing to pay if at least they had experience working on them. The thought of parting with my 20+ year old work horse pained me almost as much as having to buy a new one. This would have been my last call before heading for my piggy bank with a hammer. However the young man that answered the phone (wish I'd asked his name) was willing to listen to the symptoms and despite the age of the printer, offered some suggestions. They worked! My printer was humming like new again! Darn cat must have walked on the buttons and changed the settings! That's it, I'm getting a dog! Anyhow, I highly recommend this vendor for his honesty, experience and willingness to help.   

Thank you Printer Repair Experts!!

Tanya And Andy A.
Lafayette, CO
***** (5stars) 3/28/2013

I just called these guys because I had a printer issue and wanted someone to come out to service it.  They were able to take care of the issue over the phone without any problem at all.  Very nice, and very helpful.

Dennis D.Buena Park, CA
***** (5stars) 6/26/2012

Needed help with my printer so I called these guys. Greg answered and was very helpful. He asked questions about the problem and was able to diagnose it. Thank you!


Google reviews
HP Printer Repair in Southern California
1 review
 
*****  (5stars)
I cannot express how happy I am with Printer Repair Experts (Tustin). I use them in our LA offices and now I had them out to our OC offices. Simply the Best!!!
 
Google Reviews
Nancy Romo
1 review
 
***** (5stars) 
Fast Service and they were very reasonable with pricing. Great Job!!


Create On-site HP Printer Service
 Appointment Online

You're invited to fill in form below and someone from our Support Group will contact you to confirm.   You may also complete form below to ask a technical question or make comments.

 

 

HP PRINTER PAPER JAM

 

13.00.00 Paper Jam
Common jam function code.

Suggested Remedy
Examine the HP Printer for a paper jam.

13.00.EE Paper Jam
Unspecified door open

Suggested Remedy
Confirm that each of the doors and covers are shut.

13.A3.FF Paper Jam
Power up jam within Tray 3 feed sensor.

Suggested Remedy
Confirm the device for a paper jam.

13.D3.DZ Paper Jam
Delay to duplex re-feed paper jam
◦ 13.D3.D1
◦ 13.D3.D2
◦ 13.D3.D3
◦ 13.D3.D4
◦ 13.D3.D5
◦ 13.D3.D6
◦ 13.D3.DD
◦ 13.D3.DE

Suggested Remedy
Examine the device for a paper jam.

13.E5.FF Paper Jam
A power up paper jam has developed.

Suggested Remedy
Examine the device for a paper jam.

HP Printer Repair 
(888) 276-4666 Tel

13.EA.EE Paper Jam
A door paper jam has developed.

Suggested Remedy
Examine the device for a paper jam. Utilize the component test to identify a faulty door sensor or switch.

13.EE.FF Paper Jam
A power up paper jam has developed.

Suggested Remedy
Examine the HP Printer for a paper jam.

13.FF.EE Paper Jam
A door paper jam has developed.

Suggested Remedy
Examine the HP Printer Repair for a paper jam. Utilize the Manual sensors test or Bin/Tray manual sensors test to identify a defective door sensor or switch

13.FF.FF Paper Jam
A power up repeated paper jam has occurred (flag).

Suggested Remedy
Examine the device for a jammed paper. Utilize the Manual sensors test or Bin/Tray manual sensors test to identify a defective door switch or sensor.

13.WX.EE Paper Jam
This paper jam happens once a door is opened when printing.

Suggested Remedy
Verify that the all doors are completely closed.

HP Printer Service
88882764666

13.WX.FF Paper Jam
Power up passive jammed paper
This jam happens whenever the paper exist at whatever of the HP printers paper path jam sensors at power up or close door. Caused by the present FirmWare timing specifications, the exhibited jam error code is continually 13.FF.FF, just the event log may have 13.WX.FF

Suggested Remedy
Remove the paper jam.

13.WX Jam at Fuser Area
A jammed sheet of paper within the fuser assembly has developed.

Suggested Remedy
Removed the jammed paper. Confirm paper being used conforms with technical specs., look for blockages within the HP fuser asseembly, confirm that the Tray 2 roller is seated correctly.

13.WX.YZ Fuser paper wrap jam


Suggested Remedy

Remove the jammed paper.

13.WX.YZ Jam under control panel
◦ 13.B2.9Z Page @ duplex switchback jam.
Z = the origin paper tray number

Suggested Remedy
Verify the HP Printer Repair for a jammed paper.

13.WX.YZ Jam within Tray 1
◦ 13.B2.D1
Delay to registration jam, within paper Tray 1
This paper jam occurs when the paper doesn't arrive at the TOP sensor in specified amount of time from the beginning of paper pickup at printing from Paper Tray 1 and duplex printing.

Suggested Remedy
Remove the paper jam.

13.WX.YZ Jam within Tray <X>
A incorrect feed jam has happened.

Suggested Remedy
Remove the jammed paper.

13.WX.YZ Jam inside envelope feeder
A jam exists inside the envelope feeder.

Suggested Remedy
Remove the jammed paper.

13.WX.YZ Jam underneath top cover
A jam exists inside the top cover.

Suggested Remedy
Removed the paper jam.

Printer Repair Experts Support Group
888-276-4666 Toll Free

 

HP PRINTER REPAIR FUSER ERRORS

 

50.XX Error Messages
50.ZY.XW Fuser error Continue power down and power back up.

Information
The fusing Assembly has encountered an error.
Z = Fuser Code Error, Y = fuser Assembly mode, X = preceding printer sleep condition, and W = following printer sleep condition.
Fuser settings and sleep condtion are detailed following all 50.ZY.XW troubleshooting.

The specific issues are:
● 50.1Z: Fuser minimal temperature
● 50.2Z: Fuser warm up service
● 50.3Z: Higher fusing assembly temperature
● 50.4Z: Failure drive circuit fault
● 50.6Z: fusing assembly circuit open error (heating element malfunction)
● 50.7Z: Failure depressurizing mechanism
● 50.8Z: Low fusing assembly temperature 2
● 50.9Z: High fusing assembly temperature 2
● 50.AZ: minimal fusing assembly temperature 3
● 50.BZ: elevated fusing assembly temperature 3

Suggested Remedy
1. Power off the HP Printer Repair and power back on .
2. In case the error returns, power off and verify the HP Laserjet printer is plugged straight into a wall outlet (eliminate any surge suppressor or UPS).
3. in case the error continues, use an another wall outlet (if available), one which is ideally using a dedicated or alternate circuit.
4. Confirm that the proper fuser assembly model is used in the HP Laserjet printer and that it complies with the recommended voltage specifications.
5. Confirm the fuser assembly is installed properly.
6. In the event the error persists, proceed with troubleshooting according to the specific error codes detailed below.

50.1Z Fuser Error 

Fuser minimal temperature
1. Take out and reseat the fuser assembly. Ensure that that it is installed properly.
2. Confirm that there is no left over paper withn the fusing assembly. *****
3. Examine the HP Laserjet power provider. Confirm that the power provider complies with HP Printer specifications.  Confirm that the HP Printer is the only printer utilizing the wall outlet.
4. Examine the connector between the fuser assembly and the HP printer.Service If it is damaged, exchange the fuser.
5. Reattach the connectors on the HP fuser control PCB and connector on the Direct Circuit controller PCB
6. In the event that the issue persists, exchange the fuser asembly.
7. In case error still continues, exchange the Fuser PCB assembly.

50.2X Fuser Error
Fuser heat up error
1. Pull out and place back in the fuser. Confirm that it is installed properly.
2. Confirm that there is no left over paper inside fuser assembly.
3. Examine the product power supply. Make sure that the power supply meets product requirements.
Make sure that the HP Laserjet printer is the lone HP Printer utilizing the outlet.
4. Examine the connection between the fuser and the printer. If it is defective, exchange the fuser assembly.
5. Reattach the connection on the fuser control PCB and connection on the Direct Circuit controller PCB
6. In the event that the issue persists, replace the fuser.

50.3X Fuser Error
Higher fuser temperature
1. Take out and place back in the fixing assembly. Ensure that it is installed properly.
2. Examine the paper type configuration in the HP Printer control display menus and within the printer driver. Confirm that the settings correct and are appropriate for the type of paper being utilized.
3. Examine the connection along the HP fuser assembly and the HP printer repair. If it is defective, exchange the fuser.
5. In the event that the problem continues, replace the fuser.
6. If error state still persist, Contact HP Printer Repair

50.4X Fuser Error
Faulty Drive Circuit
1. Examine the device power supply. Confirm that the power supply complies with hp product specifications.

NOTE: In the event that the power provider doesn't conform with the power frequency specifications regarding 43 to 67Hz, the HP fuser temperature controller isn't functioning properly and triggers this error state.

2. If available, hook up the HP Printer to a wall socket where different HP device is operating to verify the power supply.
3. Take out and place back in the fuser assembly confirming it is correctly installed.
4. Examine the connector between the hewlett packard fuser and the Hewlett Packard printer. If it is defective, replace the fuser assembly contact HP Printer Device (888) 276-4666
5. Reattach the connection on the fuser control PCB and connection on the Direct Circuit controller PCB
6. Exchange Fuser Assembly

50.6X Fuser Error
Fuser circuit Open (heating element problem)
1. Take out and place back in the fuser assembly confirming it is correctly installed.
2. Examine the paper type configuration in the HP Printer control display menus and within the printer driver. Confirm that the settings correct and are appropriate for the type of paper being utilized.
3. Examine the connector between the hewlett packard fuser and the Hewlett Packard printer. If it is defective, replace the fuser assembly contact HP Printer Repair (888) 276-4666
4. Reattach the connection on the fuser control PCB and connector on the Direct Circuit controller PCB.
5. In the event that the issue persists, replace the Fuser assembly
6. If the error state continues contact HP Printer Service 888-276-4666

50.7X Fuser Error
Pressure release mechanism in Fuser is failing
1. Take out and place back in the fuser assembly confirming it is correctly installed.
2. Execute the sensor test within sensor monitor mode to confirm that the fuser position home sensor is operating correctly. If it is not, exchange the home sensor assembly
3. Run the fuser depressurization drive test in the actuator drive mode to verify that the fuser depressurization drive is functioning properly. If it is not, replace the fuser motor
4. Replace the Fuser.
5. HP Printer Repair 888.276-4666

50.8Z Fuser Error
Lower fusing temperature 2
1. Take out and place back in the fuser assembly confirming it is correctly installed.
2. Confirm that there is no left over paper inside fuser assembly.
3. Examine the product power supply. Make sure that the power supply meets product requirements.  Make sure that the HP Laserjet printer is the lone HP Printer utilizing the outlet.
4. Exchange HP Fuser Assembly
5. Contact HP Printer Service 888-276-4666

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Hawthorne  |  90250  |  90251  |  Hermosa Beach  |  90267  |  90266  |   Hidden Hills  |  91302  |  Highland  |  92346  |  Huntington Beach  |  92649  |  92605  |  92648  |  92615  |  92647  |  92646  |  Huntington Park  |  90255  |  Industry  |  91744  |  Inglewood  |  90398  |  90301  |  90397  |  90302  |  90313  |  90303  |  90312  |  90304  |  90311  |  90305  |  90310  |  90306  |  90310  |  90307  |  90308  |  Irvine  |  92710  | 92602  |  92709  |  92603  |  92397  |  92604  |  92623  |  92606  |  92620  |  92612  |  92619  |  92614 |  92618  |  92616  |   Irwindale  |  91706  |  La Cañada Flintridge  | Printer Repair  La Habra  |  90633  |  90631  |  90632  |  La Habra Heights  |  90631  |  La Mirada  |  90639  |  90637  |  90638  |  La Palma  |  90623  |  La Puente  |  91749  |  91744  |  91747  |  91746  |  La Verne  |  91750  |  Laguna Beach  |  92652  |  92651  |  Laguna Hills  |  92654  |  92653  |  Laguna Niguel  |  92677  |  92607  |  Laguna Woods  |  92653  |  Lake Forest  |  92630  |  Lakewood  |  90715  |  90711  |  91714  |  90712  |  90713  |  Lawndale  |  90261  |  90260  |  Lomita  |  90717  | Printer Repair  Long Beach  | 90888  |  90801  |  90853  |  90802  |  90848  |  90803  |  90847  |  90804  |  90846  |  90805  |  90845  |  90806  |  90844  |  90807  |  90842  |  90808  |  90840  |  90809  |  90835  |  90810  |  90834  |  90813  |  90833    90814  |  90832  |  90815  |  90831  |  90822  |  Los Alamitos  |  90845  |  90721  |  90720  |  Lynwood  |  90262  |  Manhattan Beach  |  90267  |  90266  |  Maywood  |  90270  |  Mission Hills  |  91345  |  Monrovia  |  91017  |  71016  |  Montclair  |  91763  |  Montebello  |  90640  |  Monterey Park  |  91756  |  91754  |  91755  |  Newport Beach  |  92663  |  92612  |  92662  |  92617  |  92661  |  92625  |  92660  |  92627  |  92657  |  92651  |  Newport Coast  |  92657  |  North Hills  |  91343  |  North Hollywood  |  91606  |  91602  |  91603  |  91605  |  Northridge  |  91328  |  91324  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|  Tustin  |  92782  |  92780  |  92781  |  Universal City  |  91608  |  Upland  |  91786  |  91784  |  91785  |  Valley Village  |  91617  |  91616  |  Van Nuys  |  91406  |  91401  |  91405  |  91404  |  Vernon  |  90058  |  Villa Park  |  92861  |  Walnut  |  91795  |  91788  |  91789  |  West Covina  |  91793  |  91790  |  91792  |  91791  |  West Hills  |  91308  |  91304  |  91307  |  Westminster  |  92685  |  92683  |  92684  |  Whittier  |  90612  |  90601  | 90610  |  90602  |  90609  |  90603  |  90604  |  90608  |  90605  |  90607  |  90606  |  Winnetka  |  91396  |  91306  |  Woodland Hills  |  91371  |  91364  |  91365  |  91367  |  Yorba Linda  |  92867  |  92886  |  92885

 HP PRINTER REPAIR LIST OF MODELS 

HP LaserJet Pro MFP M225dw | HP Laser Jet Pro MFP M225dn | HP Laserjet P2015 | HP Laserjet P2035 | HP Laserjet 2400 | HP Laserjet 2420 | HP LaserJet 2430 | HP Laserjet M2727 | HP Laserjet P3005 | HP LaserJet P3015x Printer | HP Laserjet 3027 | HP Laserjet P3015 | HP Laser jet M3035MFP | HP Laser Jet Pro 400 Printer M401dw | HP LaserJet Pro 400 M402dn | HP LaserJet Pro 400 MFP M425dn | HP Laser Jet Pro MFP M426fdw | HP Laser jet Pro 402 | HP Laserjet Pro M452dn | HP Laser jet 4000 | HP Laser jet 4050 | HP Laser jet P4014 | HP Laser jet P4015 | HP Laser jet 4100 | HP Laserjet 4100MFP | HP Laserjet 4101MFP | HP Laser jet 4200 | HP LaserJet 4250 | HP LaserJet 4300 | HP Laserjet 4350 | HP Printer Repair Laserjet P4515 | HP Printer Service Laserjet 4345MFP | HP Laserjet M4555 | HP Laserjet 5si | HP Laserjet Ent. M506dn | HP LaserJet Pro MFP M521 | HP LaserJet 500 MFP M525f | HP Laserjet 5000 | HP Laserjet M5025 | HP Laserjet M5035 | HP LaserJet 5100 | HP Laserjet 5200 | HP Laser jet Ent. M601 | HP Laser jet M602 | HP Laser jet Enterprise M603 | HP LaserJet M604 | HP LaserJet Enterprise M605dn | HP LaserJet Enterprise M605x | HP Printer Repair LaserJet Enterprise M606dn | HP Printer Repair M606x | HP LaserJet Enterprise MFP M630h | HP Printer Repair LaserJet Enterprise MFP M630z | HP LaserJet Enterprise 700 Printer M712 | HP Printer Repair  LaserJet  700 Printer M712dn | HP LaserJet Enterprise MFP M725dn | HP LaserJet Enterprise M806dn Printer | HP Laserjet 8000 | HP LaserJet 8000MFP | HP Laserjet 8100 | HP Laserjet 8100MFP | HP Laserjet 8150 | HP Laserjet 8150MFP | HP LaserJet 9000 | HP LaserJet 9000MFP | HP Laserjet 9040 | HP Laserjet 9040MFP | HP Laserjet 9050 | HP LaserJet 9050MFP | HP Color Laserjet CM2320 | HP Color LaserJet Pro M252dw | HP Color Laser Jet Pro MFP M277dw HP Color Laser jet CM3505 HP Color Laser jet CM3520 | HP Color Laser jet CM3525 | HP Color Laserjet CM3530 | HP Color Laserjet M375 | HP Color Laserjet M401 | HP Color Laserjet Pro MFP M425 | HP Color Laser jet Pro M451 | HP LaserJet Pro 400 color Printer M451nw | HP Color Laser jet CM4005 | HP Color Laser jet CP4020 | HP Color Laserjet CP4025 | HP Color Laser jet CP4520 | HP Color Laser jet CP4540 | HP Color Laserjet 4600 | HP Color Laser jet 4610 | HP Color Laser jet 4650 | HP Color Laser jet 4700 | HP Color Laserjet CM4730 | HP Color Laserjet M475MFP | HP Color Laserjet M476MFP | HP Color Laser Jet Pro MFP M477fnw | HP Color Laser jet Pro M521 | HP Color Laser jet MFP M525 | HP Color Laser Jet Professional CP5225dn Printer | HP Color Laser jet M551 | HP Color Laser Jet M553n | HP Color Laser jet 5500 | HP Color Laser jet 5550 | HP LaserJet Pro 500 color MFP M570dn | HP Color Laser jet MFP M575 | HP Color Laser jet CP6015 | HP Color Laser jet CM6030 | HP Color Laserjet CM6040 | HP Color Laser jet  M651 | HP Color Laser Jet M651xh | HP Color Laser Jet MFP M680dn | HP Color Laser jet M712 | HP Color Laser jet Pro M750 | HP Laser Jet 700 color MFP M775dn |

 

 
Hours of Operation
Monday        9:00am-5:00pm
Tuesday       9:00am-5:00pm
Wednesday  9:00am-5:00pm
Thursday      9:00am-5:00pm
Friday           9:00am-5:00pm
Saturday       Closed
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